Shipping, Freight & Returns

At USA Grazing Systems, we're committed to helping you get the supplies you need for your farm. Whether your order ships by UPS or motor freight, we want to make the delivery process as smooth as possible.

UPS Shipping

Many of our products can be shipped directly to your door through UPS.

Shipping costs are calculated based on product size, weight, and shipping destination.

Tracking information will be provided when available.

Some oversized or heavy products may require motor freight shipping instead.

Motor Freight (LTL) Shipping

EXPECT A CALL FROM YOUR FREIGHT CARRIER

The freight carrier may call to schedule delivery. Please watch for calls from unfamiliar numbers after your order ships.

Large or heavy products, including certain HDPE pipe coils, water tanks, and fencing supplies, may require motor freight delivery.

Delivery appointments and services vary by freight carrier.

Important freight delivery checklist

Before signing the driver's delivery paperwork:

  1. Inspect all packages and merchandise.
  2. Check for visible damage.
  3. Verify that all items are accounted for.
  4. Document any damage or shortages on the driver's delivery paperwork BEFORE signing.
  5. Take photographs of any damage.
  6. Contact USA Grazing Systems immediately if there is a problem.

IMPORTANT: Damage or shortages not documented with the driver at delivery may prevent a successful freight claim. USA Grazing Systems cannot guarantee refunds or replacements for undocumented freight damage.

Returns & Exchanges

USA Grazing Systems offers a 30-day return policy.

If you need to request a return or exchange, please submit a return request through our website.

All returns require approval before merchandise is shipped back.

Customers are responsible for return shipping costs unless USA Grazing Systems made an error fulfilling the order.

Request a Return

Farmers Helping Farmers!